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You can reach us from anywhere in the world and own your desired product with just one click.

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You can contact us 24/7 via WhatsApp to convey your instant questions and requests.

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Additionally, you can chat online with a Fuşya Alaçatı representative through our website, or you can reach us by filling out the form on the contact page.

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As a new generation brand open to all questions and requests, your satisfaction as our customers is our priority.

 

We wish you happy shopping!

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Please clean your frequently used Fuşya products with a clean, soft, slightly damp cloth. For professional cleaning of your more frequently used Fuşya jewelry, you can reach out to us after the summer. We love Fuşya products that shine like new!

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Store your jewelry in a clean and dry place, such as a fabric-lined jewelry box, or in a box with compartments and dividers to prevent the pieces from scratching each other. To avoid tangling chains, it is recommended to store them with the clasp closed and horizontally when not in use.

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Damage Control

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If your product is Gold/Rose/Silver plated, please note that this is not a permanent process. Since the jewelry is not made entirely of gold, it will tarnish and fade over time; however, proper care will extend its lifespan. You can bring Fuşya products to our stores for proper maintenance, or you can contact us to learn about suitable care processes. This way, you can check for loose stones, broken or worn tips, faded colors, and other possible damages that may not be visible to the naked eye.

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Below are our general care recommendations for Fuşya products:

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Perfumes and Lotions: Do not let Fuşya products come into contact with body lotions and perfumes. We recommend waiting for the lotion and perfume to dry before wearing your jewelry to prevent tarnishing.

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Shower/Bath: There is no issue with your jewelry coming into contact with water. We only recommend drying it afterwards.

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Pool: Since chlorine is a harsh chemical, we recommend rinsing and drying your jewelry with clean water after entering the pool.

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Sea: There is no issue with wearing your jewelry in the sea. We only recommend drying it afterwards.

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You can use a microfiber cloth for cleaning your jewelry. Materials like paper towels can scratch plated products.

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If you notice any color changes in your jewelry, Fuşya offers lifetime maintenance and repair services.

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